CallCentrum - Alphatech (en)

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Call Center - a program for monitoring AlphaLift calling line and GSM communicators. The program is designed for Windows.
To call collect call center must be equipped with GSM modem (modems) and Blackbox (BlackBox).

Downloads:
12.6.2014ZIP2775 KB
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BlackBox
Link
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-GSM modemLink-

Principle connection separate communicators on CallCentre in the event of utilize wireless (GSM) transmission. Communicators NLLW contain serial number ID, to was possible localize lift cabin in the event of connection communicators on PBX . Emergency and service calling they are receiving by force of GSM gate and needed data about talk transfer to the accounting computer BlackBox connect by USB. Emergency calling are disposition on telephone set assistant of control,  which transact call with persons in cab box. Error SMS are to the CallCentre transmission by force of GSM modem, which is connected interface RS232 (it is possible connect also on USB by force of reduction RS232-USB).

All computer approach (terminal PC and server) to common database that way, that AlphaLift.EXE is the only file in all of network (ISN'T duplication on Terminal PC 1...n) and other computer start application in a way - find on terminal PC ways in network to file AlphaLift.exe on server, on desktop create associate and program start by this associate. Even to expansion field "Description" on more than 255 char - it leads to memo field and because database with memo field in network running is susceptible on failure format,  that I would recommend use on PC server application Microsoft: SQL server.

Last change: 29.1.2020
JR2011-2018
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